Terms & Conditions

These Terms and Conditions govern your use of the services provided by Kickstart Resumes ("Company,", "Business", "we," "us," or "our"). By using our services, you agree to these Terms and Conditions.
1. Services Provided
Kickstart Resumes offers professional resume writing, cover letter creation and related career services. The scope of work is defined at the time of service selection and purchase.
2. Payment Terms
  • Full payment must be received prior to the commencement of any work.
  • Payments are accepted via the methods outlined on our website. - STRIPE
  • Cash payments are accepted in person only and will be provided with a receipt of payment through accounting system
  • Once payment is received, work will begin on the agreed timeline.
  • Failure to make payment within the stipulated time may result in delays in delivery or cancellation of the service.
3. Delivery of Services
  • Resumes, cover letters, and other career documents will be delivered electronically via email unless otherwise stated.
  • Standard delivery times will be communicated during the purchase process. If additional time is required for revisions or customisations, clients will be informed in advance.
4. Revisions and Modifications
  • We offer a limited number of free revisions (up to two rounds) to ensure client satisfaction. Revisions must be requested within terms stipulated in selected package.  Documents will be drafted for clients to review and any revisions are to be made promptly. 
  • Additional revisions or changes beyond the free revision period or scope may incur additional charges, which will be communicated to the client in advance.
5. Client Responsibilities
  • Clients are responsible for providing accurate and up-to-date information when requesting services. We rely on the information provided by the client to craft documents that reflect their skills and experience accurately.
  • Clients must review drafts and request any revisions promptly.
6. Refunds and Cancellations
  • Once work has commenced on a service, refunds are not generally provided due to the customised nature of resume writing.
  • In cases of exceptional circumstances (e.g., medical emergencies), partial refunds may be offered at the discretion of the business.
  • If a service is cancelled before work begins, the client is entitled to a full refund.
7. Confidentiality
  • All information provided by clients, including personal and employment details, will be treated as confidential and used solely for the purpose of providing the services.
  • We will not share or sell your information to third parties without your consent, except as required by law.
8. Liability
  • Kickstart Resumes is not responsible for the outcome of job applications, interviews, or career decisions made based on the documents we provide.
  • While we strive to deliver high-quality, tailored career documents, we do not guarantee employment, interviews, or specific career outcomes.
9. Intellectual Property
  • All resumes, cover letters, and other materials created by Kickstart Resumes remain the intellectual property of the Company until payment is made in full.
  • Upon full payment, ownership of the final delivered product is transferred to the client. Kickstart Resumes reserves the right to retain copies of the materials for reference and portfolio purposes (with all personal information redacted).
10. Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be communicated via our website or email, and continued use of our services after such amendments constitutes acceptance of the updated terms.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Kickstart Resumes
Email: info@kickstartresumes.com